Terms & Conditions

Welcome to All Natural Fibres. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before using this website or placing an order.

1. About Us

This website is operated by All Natural Fibres (“we”, “our”, “us”).

For enquiries, please contact us at:
Email: allnaturalfibres@gmail.com

2. Acceptance of Terms

By accessing this website, browsing our products, or making a purchase, you agree to be bound by these Terms & Conditions.

If you do not agree, please discontinue use of this website.

3. Website Use

You agree to use this website only for lawful purposes and in a way that does not infringe the rights or restrict the use of this site by others.

You must not:

• Misuse or interfere with the website

• Attempt unauthorised access to systems or data

• Use this site for fraudulent or unlawful purposes

4. Product Information

We strive to ensure all product descriptions, pricing, and imagery are accurate.

Please note:

• Colours may vary slightly between screens

• Natural fibres and handcrafted products may have slight variations

• Product availability may change without notice

We reserve the right to update product details, pricing, or discontinue products at any time.

5. Pricing & Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

Payment methods accepted may include:

• Credit/Debit Card

• PayPal

• Other payment options displayed at checkout

Orders will only be processed once payment has been received in full.

6. Orders

Once your order is placed, you will receive an email confirmation.

We reserve the right to:

• Refuse or cancel any order

• Limit quantities purchased

• Correct pricing or website errors

• Cancel orders where products are unavailable

If payment has already been processed, a refund will be issued.

7. Shipping & Delivery

We aim to dispatch orders within our stated processing times.

Delivery timeframes are estimates only and may vary depending on location and carrier delays.

Customers are responsible for providing accurate shipping information.

8. Returns & Exchanges

We accept:

• Exchanges for incorrect sizing (items must be unworn with tags attached)

• Refunds, replacements, or exchanges for faulty items in accordance with Australian Consumer Law

Change-of-mind returns may not be accepted unless otherwise stated.

9. Australian Consumer Law

Nothing in these Terms & Conditions excludes or limits your rights under the Australian Consumer Law.

If a product is faulty, significantly different from its description, or not of acceptable quality, you may be entitled to a repair, replacement, or refund.

10. Intellectual Property

All website content, including:

• Images

• Product descriptions

• Logos

• Graphics

• Branding

• Text

is owned by All Natural Fibres and protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or use our content for commercial purposes without written permission.